Warranty & Repairs

Warranty Repairs

Due to the wide range of products on offer through Cook:Chill we do not operate a standard warranty across our products as we match those given by the individual manufactures.  Warranties apply to all appliances/equipment sold (GB Mainland only) unless advertised otherwise. In many cases there is the option to purchase longer warranties, this is something you may wish to discuss with your Cook:Chill Team contact.

When arranging a repair, this typically takes place at your premises, however we may have to arrange for the unit to be taken to a workshop. Whatever the arrangements, we are committed to resolving the problem quickly and efficiently as possible.  We understand that getting you back up and running as fast as possible is of paramount importance. All our engineers are fully qualified and trained to deliver high quality repairs on all our products.

Warranty: To report a fault and arrange a repair please contact our Service Team via telephone on +44 1179 646 497 to log your request.  If possible, please have the make/model and serial number of the unit purchased.

Out of Warranty Repairs

If the warranty on your appliance has expired, don’t worry, we’ll be happy to quote you for a repair. Cook:Chill’s prices are highly competitive and you can be assured you’ll get a full briefing of the work carried out as well as a quality repair of course.

To request a quotation, please contact our Service Team via telephone on +44 1179 646 497 to log your request.  If possible, please have the make/model and serial number of the unit purchased.